Tri-City Retail Systems

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TRS Support Centre

Let Us Help

Welcome to Tri-City Retail System's support centre for Microsoft Point of Sale and Microsoft RMS HeadQuarters and Store Operations. Please Log In* to your existing support account or to register for a new support account.

You may also use the links on the right to quickly navigate to commonly-requested downloads and support documents directly from Microsoft CustomerSource (an active Foundation Services subscription is required).

*Support is a chargeable service. Minutes for support will be deducted from your Flex Time package or simply billed directly. If you are not already a Tri-City Retail Systems customer, please contact our office for more information on our support services.

Microsoft CustomerSource

Help Yourself

CustomerSource, a secure customer Web site for those using Microsoft Dynamics and related products, provides access to timely and relevant information about your business solution. Customers on a Microsoft software maintenance plan can use CustomerSource at any time to get information such as technical support, product updates and downloads, training, events, and more. CustomerSource is one of the many benefits included as part of Microsoft Dynamics service plans.

See a preview and find out more about CustomerSource

Request/Renew a Microsoft Foundation Services subscription